Frequently Asked Questions
1. Do you offer shipping?
We ship across Canada and worldwide through our trusted partners. Estimated delivery times as well as applicable shipping rates and discounts are calculated at checkout.
2. Do you accept product returns and exchanges?
We value the satisfaction of our clients and offer hustle-free returns and exchange within 30 days of purchase. Review our Returns and Exchange Policy for more details.
3. Do you offer custom-made home decor and dining products?
Yes, we understand that every client has unique preferences and needs. Get in touch with us for a full consultation on your personalised order.
4. How does your business contribute to environmental sustainability?
We prioritize sustainability and strive to minimize our environmental impact in all aspects of our operations. This includes reducing waste, conserving resources, and choosing eco-friendly materials and practices whenever possible.
5. How do you use the personal information collected from customers?
We use customer information solely for the purpose of fulfilling orders, providing customer support, processing payments, and improving our products and services. We never sell or share customer information with third parties for marketing purposes without explicit consent.